Terms of Service

Welcome to TerraBalm Naturals! By placing an order with us, you agree to the following terms and conditions.

1. General

• These Terms of Service govern your use of our website/shop and purchase of our products.

• We may update or change these terms at any time without prior notice.

2. Products & Use

• Our creams and lotions are for external use only.

• Please read the product labels and instructions carefully before use.

• Results may vary depending on individual skin types. We are not liable for allergic reactions, skin sensitivities, or misuse of products. Always perform a patch test before full application.

3. Orders & Payments

• All prices are listed in PHP and are subject to change without notice.

• Payment must be completed before an order is processed and shipped.

• We reserve the right to refuse or cancel any order in cases of suspected fraud or policy violation.

4. Shipping & Delivery

• Shipping times may vary depending on your location. Delays caused by courier services or unforeseen events are beyond our control.

• Customers are responsible for providing accurate delivery information. We are not liable for lost packages due to incorrect addresses.

5. Returns & Refunds

• Please refer to our Refund Policy for details on returns, exchanges, and refunds.

6. Limitation of Liability

• To the fullest extent permitted by law, we are not responsible for any damages, injuries, or losses that result from the use or misuse of our products.

• Our total liability will not exceed the purchase price of the product(s) in question.

7. Contact Us

For questions or concerns, please contact us at:
📧 tbnaturals@yahoo.com
📱 https://www.facebook.com/TerraBalmNaturals/

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